When you donate your new or gently used items to the ReStore, you’re helping us change lives by making affordable home ownership a reality! And you’re also keeping perfectly usable items from needlessly going to waste in a landfill!
If you have items you’d like to donate, we have several options to help you donate your gently used items.
We strongly suggest you E-Mail photos to firstname.lastname@example.org before bring items down, especially in the case of large items to make sure we will be able to accept your items. All items must be from a pet free and smoking free environment. We do not have a repair shop, cleaning department or refinishing department. Items need to be sales-floor ready and in no need of cleaning or repairs. We will refuse items that are not clean, have broken parts or do not work, are disassembled, have loose or chipped paint, or mold. Appliances must be cleaned inside and out before we will accept them.
The ReStore reserves the right to refuse any items deemed unsuitable or overstocked.
Please note… due to liability we ask that you please do not leave items outside the ReStore when we are closed for Drop-Off Donations. Items left cannot be sold and therefore increase our trash removal costs, reducing the assistance we can provide to the community.
DROP OFF DONATIONS
Our Donation Dock is located in the back of our building, you will see the overhead dock, please pull up and park and ring the service bell on the right and please wait for our staff to assist you.
Donation Dock Hours are Tuesday – Saturday, 9:30am – 4:30pm.
No DROP-OFF Donations on SUNDAYS, MONDAYS or Any Time the ReStore is not open! No Dumping and Please DO NOT unload your donations without Staff Assistance.
PICK UP DONATIONS
For Pick Up Requests please complete our online form and attach pictures of each item you would like to donate to schedule a donation pick-up for qualifying items. We cannot accept any donations we have not seen or reviewed.
We pick-up donations Tues thru Sat, 10 a.m. to 2 p.m..
We often are scheduled out 2+ weeks, sometimes 3 weeks so contact us early!
Our areas of donations service are;
Nashua, Amherst, Brookline, Hollis, Hudson, Merrimack, Milford, Pelham, Windham and Wilton.
Click here to submit your donation pick-up request and you will hear from us within 2-4 business days to let you know if you qualify for a pick up. Thank you for supporting our mission.
All Items must be in saleable, clean, undamaged, and in working condition and all items must be from a pet free and smoking free environment. We do not have a repair shop, cleaning department or refinishing department. Items need to be sales-floor ready and in no need of cleaning or repairs. We will refuse items that are not clean, have broken parts or do not work, are disassembled, have loose or chipped paint, or mold. Appliances must be cleaned inside and out before we will accept them.
New and Gently Used Only in excellent condition and good working order : Washers, dryers, refrigerators, ranges, microwaves (7+ years not accepted) and Dishwashers over 3 years old not accepted. ****WE CAN NO LONGER ACCEPT ANY GAS APPLIANCES as of August 2019 because we cannot test gas appliances and have had a high rate of returns from customers saying these appliances are not working and since we are a 501(c)(3) non profit charity this causes a major loss for our Habitat Home Building fundraising mission, or current build in progress, ReStore Operating costs and the efforts of our hardworking staff.
Architectural & Antiques
Columns, antiques and mantelpieces. These items must be paint free as we can not accept anything that could possibly have lead paint.
Complete beds, beds must have the hardware, (no mattresses) Metal Bed Frames. (no just headboards and/or footboards without frames. Always check ahead on Trundle Beds and Bunk Beds as we have very limited space for these items)
Books, CDs, DVD
All must be of appropriate family content.
Must be in Very Good or better condition with doors mounted.
Straight pieces at least 4’only, no holes, angles or sink cutouts.
Solid, pre-hung or door slabs. These items must be paint free as we can not accept anything that could possibly have lead paint. No used Bi-Fold doors.
New in box only, Tile, hardwood or laminate must be a minimum 100 sq-ft. No loose pieces.
Furniture, non-upholstered, Solid Wood Only
No Hutches, Entertainment Centers, Armoires or particle board items
Knobs, hinges, locks with keys, screws
Dishes and glasses with no chips; complete dish sets, NO Teflon coated or plastic items.
Lighting and Ceiling Fans
*as of June 2019 we are not accepting hard wired lighting due to overstock! No Brass or Fluorescent fixtures
At least 8ft in length; no nails or plywood, particleboard or sheetrock
Sinks, Vanities with or without vanities; no small oval sinks; no used faucets, faucets must be removed from sinks before we can accept them.
New shingles, full bundles only
Hand and power tools in safe, working order with all parts and guards (NO RUSTIES!!!)
NEW ONLY; no single pane glass, no “just” screens or storms
NOT ACCEPTED LIST
If you are unsure if your item could be refused, feel free to call, email, or come by with pictures or details about the item. We are more than happy to review your donations. However take into account we cannot take Any Unsaleable, Damaged, Broken, or Soiled Goods!
DONATIONS WE CANNOT ACCEPT
- A/C Units
- Automobile items of any kind (For more on where to donate your vehicle, Click Here)
- Baby items, including car seats
- Bedding, Blankets, Sheets
- Brass items
- Bricks, Pavers, Fencing
- Clothing: bagged clothing may be placed in the supplied large yellow containers located in the parking lot outside of our store
- Christmas items except from Nov 15th – Dec 15th
- Commercial Office Furniture
- Computers, Monitors, Printers
- Couches, LoveSeats, Recliners, Mattresses
- Counter tops with sink cut-outs
- Dishwashers – If older than 3 years
- Exercise equipment – if you have a bicycle(s) you wish to donate, please send photos, we can often get them to a local organization that refurbishes them and gives to local children free of charge.
- Florescent Bulbs and Fixtures of any type
- Garage Doors
- Gas Appliances
- Used Faucets
- Used Garbage disposals
- Hazardous liquids- Pesticides, chemicals etc.
- Medical related equipment
- Paint – of any type, new or used
- Pet Items
- Pressboard/ Particle board Furniture
- Sewing machines
- Shower doors and stalls
- Swing Sets, Playground Equipment
- Used Smoke and CO Detectors
- Used Toilets
- Tubs – used and surrounds
- TV stands, Armoires, Entertainment centers
- Unframed glass and mirrors
- Upholstered furniture
- VHS tapes
We reserve the right to reject any donations based on condition, seasonal inventory needs and our available space.
Thank you! Revised 8/14/2019